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UK Customer Service

24/7 customer support

Billing Terms & Conditions

You must note that we reserve the right to refuse any order placed with us. We reserve the right to limit or cancel any order, person, or household at any time. The same account restrictions may also apply to orders made with the same credit card, billing and shipping address, and/or orders made with the same credit card. When we make changes to your order or cancel it, we may attempt to notify you by email and by phone at the address or phone number you provided. If we believe an order was placed by a dealer, reseller, or distributor, we may limit or prohibit it.

Our store requires accurate, current and complete information for all purchases. For transactions to be processed and for you to be contacted, you agree to keep your account and other information updated, including your email address, credit card numbers, and expiration dates.

More information can be found on our Returns Policy page.

Note: We operate under the jurisdiction of Hong Kong law, ensuring compliance and adherence to legal standards.

You can purchase your items by clicking the Proceed to Checkout button. If you already have an account with us, you can log in; otherwise, you can checkout as a guest. If you don't have an account, you can create one.

Among the credit and debit cards we accept are:

  • Mastercard
  • Maestro
  • American Express
  • Visa

Your payment information will be securely transmitted once you select checkout.

In case of any questions about orders or general inquiries, please do not hesitate to contact us:

Please contact Customer Services for the return address;

1 Victoria Square, Birmingham B1 1BD, United Kingdom
0121 288 5418